Gracefultech.com
What We Do
One basic example of IA is the comparison between a standard static HTML web site (non) architecture, and using a Content Management System (CMS), a defining feature of which is the use of a database as the repository for content. This allows the CMS script to assemble each "page" on demand. This has many benefits, and delivers almost unlimited possibilities to the web developer. Some examples:
Welcome
"Graceful Technology" is easy to purchase, install, and operate, and keeps your total cost of ownership (TCO) to a minimum.
Our powerful, flexible, nearly maintenance free technology platform liberates you from technology worries so that you can focus on your mission.
We and our partners deliver solutions to your needs, including:
We'd love to be your last call!
Contact Us with any questions.
Hosted CRM
CRM is a hot concept, and rightly so. The acronym stands for Customer Relationship Management system.
Typical CRM functions include:
- Capturing leads from your web site
- Assigning leads for followup
- Tracking information and opportunities that present
- Calendaring to make sure that contacts are made
- Email list management
Other functions may include basic document management, a "dashboard" overview screen, mail merge, quotes/invoices, and others.
We recommend SugarCRM , a web-server based solution, with the attendant ease of deployment, and convenience of being able to work from anywhere that there is an Internet connection. From an IT perspective, you have the flexibiity to choose between:
-A completely hosted, On-Demand solution
-An on-premise "appliance", a complete server that comes to you ready to run, or
-An on-premise installation to your own server
The CRM system will help you and your staff ensure that everyone has up to date information about your current and future customers, and that everyone works together smoothly to provide a positive customer experience.
You can take one of the free Sugar University lessons to learn more:
End-User Getting Started Seminar
Understand the basics of getting started with Sugar, including how to set preferences and use the Sugar home page. (60 min)
Working with Records Seminar
Learn how to effectively create, modify and search for records in Sugar. Learn many tips and tricks that will turn you into a Sugar power user. (75 min)
